How Does Telehealth Work?

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Emily

Emily

Telehealth involves the use of a digital device such as a computer, tablet phone to provide healthcare services to you. This page provides a general overview of how osteopathy Telehealth works.

Telehealth appointments have been shown in many studies to be just as effective as in-person treatment in achieving positive outcomes. But of course, there are a lot of questions about Telehealth, what it is and how it all works. So we’ve compiled a list of FAQs for you:

What is Telehealth?
Telehealth is a virtual appointment. It’s just like your normal osteo appointment, but done online using secure video calling software. You can see your practitioner and they’ll be able to see you. You can chat to each other as normal, via your computer, tablet or phone.

What are the benefits of Telehealth?
Telehealth is convenient as it can be done in the comfort and privacy of your home whilst following social distancing guidelines. Although osteopathy involves hands-on techniques, a significant portion of what we do can be performed or adapted to provide high quality care via Telehealth when face-to-face consultations are not possible.

“Telehealth is just like your normal osteopathy appointment, but done online using secure video calling software. You can see your practitioner and they’ll be able to see you, and you can chat to each other as normal.”

What to expect from your consultation?
Similarly to face to face consults, Telehealth can be used to assess new conditions or to maintain your exisiting treatment program. This may include an in-depth discussion with your osteopath about your condition and demonstrating or having you perform certain movements or other tests. You may also receive advice and education about your condition, prescribed exercises, and a summary of your appointment and treatment plan.

What to do to prepare for your consultation?
We will receive a link with your booking confirmation email. At your appointment time, simply click on the link and the software will open. Try and be somewhere quiet or plug in headphones to minimise background noise. Make sure your room is well lit and set up a safe space on the floor, as your osteopath will spend time running you through some movement patterns during your appointment. For babies and young children, please also have a rattle or toy on hand and your maternal health ‘green’ book.

What are the appointment costs?
The costs can be found via the bookings page on our website. Unfortunately osteopathy consultations via Telehealth are currently not subject to private health rebates.

How do I book an appointment?
Click here to make a Telehealth appointment via our online booking system. We are all set up and ready to offer online support to help you and your family keep working towards your health goals!

Still unsure if Telehealth is for you? We are currently offering a complimentary (free) 15 minute phone consultation to briefly chat about your issue or concern, and to see if osteopathy via Telehealth will be suitable for you or your child.

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